ISO 9001- Business Directory - page 3

ISO 9001 - Quality management systems

The quality management systems is a standard that focuses on process management of the company, meet the requirements of the customer, ensuring specified parameters, provision and management of suppliers so as to ensure that input will be of the required quality.

The term process management, respectively. processes can be understood in all the activities, which make up the functioning of the entire company (purchasing, management, document and records management, personnel management, metrology, manufacture, inspection and maintenance of machinery, occupational health and safety management, etc.).

When we say that the process we make with a controlled manner means that we eliminate the chance of potential errors and  shortcomings in these processes. The idea of standards is therefore in process control in such a way that results are in the maximum customer satisfaction.

The standard is  very compatible and variable, so it is possible to implement it (introduce) for any type of organization (production, service provision, commerce, etc.). In production is most important to know traceability of the product itself, from initial customer requirements through the purchase of goods from a supplier, receiving goods from a supplier, placing, removal, entering into production, the actual movement of goods / product after manufacture, inspection required parameters of the product, packing and preparing for shipping, delivery to the customer, billing and after its screening of satisfaction.